TERMS OF SERVICE and Usage Policy


You must be 18 years or older to use this Service.


You must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process.


You are responsible for keeping your password secure. QUIKAF cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.


You may not use the QUIKAF service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws) as well as the laws of India.


You are responsible for all activity and content (data, graphics, photos, links) that is uploaded under your QUIKAF account.


You must not transmit any worms or viruses or any code of a destructive nature.


A breach or violation of any of the Account Terms as determined in the sole discretion of QUIKAF will result in an immediate termination of your services.


General Conditions

You must read, agree with and accept all of the terms and conditions contained in this User Agreement and the Privacy Policy before you may become a member of QUIKAF


We reserve the right to modify or terminate the Service for any reason, without notice at any time.


We reserve the right to refuse service to anyone for any reason at any time.


Your use of the Service is at your sole risk. The Service is provided on an ”as is“ and ”as available“ basis without any warranty or condition, express, implied or statutory.


QUIKAF does not warrant that the service will be uninterrupted, timely, secure, or error-free.


QUIKAF does not warrant that the results that may be obtained from the use of the service will be accurate or reliable.


You understand that your Content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

QUIKAF does not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or that any errors in the Service will be corrected.


You expressly understand and agree that QUIKAF shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service.


In no event shall QUIKAF or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, QUIKAF partners, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.


Technical support is only provided to paying account holders and is only available via email and if agreed upon earlier via phone and request ticketing system.


You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by QUIKAF.


Verbal or written abuse of any kind (including threats of abuse or retribution) of any QUIKAF customer, QUIKAF employee, member, or officer will result in immediate account termination.


We do not claim any intellectual property rights over the material you provide to the QUIKAF service.


By uploading images and item description content to QUIKAF.com, you agree to allow other internet users to view them and you agree to allow QUIKAF to display and store them and you agree that QUIKAF can, at any time, review all the content submitted by you to its Service.


The failure of QUIKAF to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service together with the Merchant Agreement that you agree to on the first successful login constitutes the entire agreement between you and QUIKAF and govern your use of the Service, superseding any prior agreements between you and QUIKAF (including, but not limited to, any prior versions of the Terms of Service).


You shall not purchase search engine or other pay per click keywords (such as Google AdWords), or domain names that use QUIKAF or QUIKAF trademarks and/or variations and misspellings thereof.


QUIKAF does not pre-screen Content and it is in their sole discretion to refuse or remove any Content that is available via the Service.


Questions about the Terms of Service should be sent to support at QUIKAF dot com.


Payment of Fees


There are different payment term options available, and depending on the payment term decided with ShipRocket the merchant has to pay  on the pre-decided monthly, quarterly, half-yearly or yearly terms.


The merchant has to pay with-in 7 days from the date of Invoice, or he/she risks the chance of closure/termination of the online store.


All fees are exclusive of all state and central taxes, service, sales tax or other taxes, fees or charges now in force or enacted in the future (“Taxes”).


QUIKAF does not provide refunds.


Cancellation and Termination


Once your account is cancelled all of your Content will be immediately deleted from the Service. Since deletion of all data is final please be sure that you do in fact want to cancel your account before doing so.


We reserve the right to modify or terminate the QUIKAF service for any reason, without notice at any time.


Fraud: Without limiting any other remedies, QUIKAF may suspend or terminate your account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the Site.

Modifications to the Service and Prices


Prices for using QUIKAF are subject to change upon 14 days notice from QUIKAF. Such notice may be provided at any time by posting the changes to the QUIKAF Site (QUIKAF.com) or via an announcement.


QUIKAF reserves the right at any time to time to modify or discontinue, the Service (or any part thereof) with or without notice.


QUIKAF shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


Banned restricted products and services:

You shall not,  directly  or indirectly, offer,  attempt  to offer,  trade or attempt  to trade in any  item, the dealing of  which  is  prohibited  or  restricted  in  any   manner   under   the  provisions  of  any  applicable  law,   rule, regulation or guideline for the time being in force.


Without prejudice to the generality of the above, Ekasta Tech Pvt Ltd (ETPL) does not permit hosting of following items:


“Securities” within the meaning of  the  Securities Contract Regulation Act,  1956,  including  shares, bonds, debentures, etc. and/or any other  financial instruments/assets of any description. While this does not prevent a share broking firm to host its website with BFRS, the trading of the shares through an e-store made available by BFRS is prohibited.


Living,  dead  creatures and/or the  whole  or any  part  of any  animal which  has been  kept  or  preserved by  any means whether artificial or natural including rugs, skins, specimens of animals, antlers, horns, hair, feathers, nails, teeth,  musk, eggs, nests, other  animal products of any  description the  sale  and  purchase of which  is prevented or  restricted in  any  manner by  applicable laws (including  those  prohibited under  The  Wildlife Protection Act, 1972). 


Weapons of any description.


Liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description, medicines, palliative/curative substances.


Religious items, including books, artifacts, etc.  of any  description or  any  other  such item  which  is likely  to affect the religious sentiments of any person.


“Antiquities” and “Art Treasures” in violation of the provisions of the Antiquities and  Art Treasures Act, 1972(“the Act”).


Used cellular phone SIM Cards.


Furthermore, you  agree  to  display and  adhere to  a  terms of use or  other  user-type agreement, as  well  as a privacy policy, governing Your operation of Your Store and  Your conduct with Your Store’s customers.



PRIVACY POLICY

Ekasta Tech Pvt Ltd (“We” or “Our” or “Us” or “Company” or “ETPL”) is a company duly incorporated under the provisions of the (Indian) Companies Act, 1956, which provides various technology related services/platforms under the brand name ‘QUIKAF’.


Please read this privacy policy carefully while accessing or using the website/mobile application of QUIKAF or any other platform/tool developed by ETPL. You agree to be bound by the terms described herein. Using or accessing of QUIKAF’s website/mobile application/platform/tool will be considered as a deemed acceptance of this policy.


Introduction:


This privacy policy (“Privacy Policy”) applies to the use or access of the domain name/website www.quikaf.com, QUIKAF’s mobile application and any of the platform/tool developed by ETPL from time to time. The Privacy Policy constitutes an integral part of the agreements / terms and conditions of use between ETPL and its merchants and users/customers. The website, mobile application and platforms/tools developed by QUIKAF are individually owned and operated referred to as the “Platform”. 


The Platform(s) inter-alia facilitates more comfortable form of e-commerce in relation to

various technology related services including but not limited to logistics management

services/solutions and checkout services (“Services”).


The Services would be made available to such persons who have agreed to become user of the Platform (referred to as “You” or “Your” or “Yourself” or “User”, which term shall also

include persons who are accessing the Platform merely as visitors or who undertakes any of

the Service) in accordance with the Platform’s terms of use as may be formulated by ETPL

from time to time (“Terms of Use”) and the “Merchant Agreement” that you will agree with on the first successful login to the platform.


Reasonable Security Practices:

We have implemented reasonable security practices and procedures that are commensurate

with the information assets being protected and with the nature of our business. While we try

our best to provide security that is commensurate with the industry standards, however because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to Us.


For the purpose of providing the Services and for other purposes identified in this Privacy Policy, we are required to collect and host certain data and information of the Users. We are committed to protecting the Personal Information (as defined below) of the Users and take all reasonable precautions for maintaining confidentiality of the User’s Personal Information. Purpose:


This Privacy Policy has been designed and developed to help You to understand the following:

a) The type of Personal Information (including Sensitive Personal Data or Information) that we collect from the Users;

b) The purpose of collection, means and modes of usage of such Personal Information by the Company;

c) How and to whom the Company will disclose such information;

d) How the Company will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users; and

e) How Users may access and/or modify their Personal Information.


Personal Information/Sensitive Personal Data:

“Personal Information” means any information that relates to the User, which, either directly or indirectly, is capable of identifying the person concerned. “Sensitive Personal Data or Information” means personal information of a User relating to password; financial information such as bank account or credit card or debit card or other  payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by the Company for processing or storage. However, any data/information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information or Personal Information.


Types of Personal Information collected by the Company:

While using our Services, we may collect the following categories of Personal Information from the Users:


• Name;

• User ID;

• Email address;

• Address (including country and ZIP/postal code);

• Gender;

• Age;

• Phone Number;

• Password chosen by the User;

• Geographical location;

• Financial account information;

• Any of the aforesaid information pertaining to the customer/buyer of the User; and

• All other personally identifiable information/details as the User may share from time to time (including personally identifiable information/details of the customer/buyer of the User). hereinafter collectively referred to as “User Information”.


In order to avail the Services, the Users may also be required to upload/share certain documents, on the Platform and/or e-mail the same to the Company. Accordingly, the term “User Information” shall also include any such documents uploaded or otherwise provided by the Users. We may also keep records of telephone calls received and made for making

inquiries, orders, or other purposes for the purpose of administration of Services.


Internet Use:

We may also receive and/or hold information about the User’s browsing history including the URL of the site that the User visited prior to visiting the Platform as well as the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to access the World Wide Web), User's computer operating system and type of web browser the User is using as well as the name of User's ISP. The Platform may use temporary cookies to store

certain data (that is not Sensitive Personal Data or Information) that is used by Us for the

technical administration of the Platform, research and development, and for User

administration. In addition,


• We do not knowingly collect Personal Information from children; and

• We may in future include other optional requests for information from the User including through User surveys in order to help Us customize the Platform to deliver personalized information to the User and for other purposes as mentioned herein. Such information may also be collected in the course of surveys/contests conducted by Us. Any such additional Personal Information will also be processed in accordance with this Privacy Policy. 


Purposes for which the Company may use the Information:

We will retain User Information only to the extent it is necessary to provide one or more Services. By providing your information, You consent to the collection, sharing, disclosure and usage of the information in accordance with this Privacy Policy. The information, which we collect may be utilized for various business and/or regulatory purposes including but not

limited for the following purposes:

a) Registration of the User on the Platform;

b) Processing the User’s orders/requests and provision of various Services;

c) Sending timely/periodical updates to the User and its customers;

d) Completing transactions with Users effectively and billing for the products/Services

provided;

e) Technical administration and customization of Platform;

f) Ensuring that the Platform content is presented to the Users in an effective manner;

g) Delivery of personalized information and target advertisements to the User;

h) Improvement of Services, features and functionality of the Platform;

i) Research and development and for User administration (including conducting user

surveys);

j) For purposes of research, analysis, business intelligence, reporting and

improvement/development/advancement of the Company’s business, Platform and/or

the Services;

k) Dealing with requests, enquiries, complaints or disputes and other customer care related

activities including those arising out of the Users’ request of the Services and all other

general administrative and business purposes;

l) Communicate any changes in our Services or this Privacy Policy or the Terms of Use

to the Users;

m) Verification of identity of Users and to perform checks to prevent frauds;

n) Investigating, enforcing, resolving disputes and applying our Terms of Use and Privacy

Policy, either ourselves or through third party service providers; and

o) To comply with applicable legal requirements and our various policies/terms.

Disclosure and Transfer of User’s Personal Information:

We may need to disclose/transfer User’s Personal Information to the following third parties:

To Government and judicial institutions/authorities, to the extent required:

a) Under the laws, rules, and regulations and/or under orders of any relevant judicial or

quasi-judicial authority;

b) To protect and defend the rights or property of the Company;

c) To fight fraud and credit risk;

d) To enforce the Company's Terms of Use (to which this Privacy Policy is also a part);

or

e) When the Company, in its sole discretion, deems it necessary in order to protect its

rights or the rights of others.


The Company may also make all User Information accessible to its employees and data

processors/third party vendors only on a need-to-know basis. All the employees and data

processors/third party vendors, who have access to, and are associated with the processing of User Information, are obliged to respect its confidentiality. However, the Company does not disclose information, individually labelled or aggregated, obtained through Marketplace APIs on behalf of a User to other users or any outside parties, unless required by law.

Non-personally identifiable information may be disclosed to third party ad servers, ad agencies, technology vendors and research firms to serve advertisements to the Users. The Company may also share its aggregate findings (not specific information) based on information relating to the User’s internet use to prospective, investors, strategic partners, sponsors and others in order to help growth of Company's business.

We may also disclose or transfer the User Information, to another third party as part of

reorganization or a sale of the assets or business of Company. Any third party to which the

Company transfers or sells its assets will have the right to continue to use the Personal

Information and/or other information that a User provides to Us.


Links to Third-Party:

The links to third-party advertisements, third party websites or any third-party electronic

communication services (referred to as “Third Party Links”) may be provided on the Platform

which are operated by third parties and are not controlled by, or affiliated to, or associated with the Company, unless expressly specified on the Platform.


If You access any such Third-Party Links, we request You to review the concerned website’s

privacy policy. We shall not be responsible for the policies or practices of Third-Party Links.

Security Practices and Procedures:


The Company adopts reasonable security practices and procedures to implement technical,

operational, managerial and physical security control measures in order to protect the Personal Information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. The Company takes adequate steps to ensure that third parties to whom the User Information may be transferred adopt reasonable level of security practices and procedures to ensure security of such Information.


You hereby acknowledge that the Company is not responsible for any intercepted information sent via the internet, and You hereby release Us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.


User's rights in relation to their personal information collected by the Company:

All the information provided to the Company by a User, including Sensitive Personal Data or

Information, is voluntary. User has the right to withdraw his/her/its consent at any time, in

accordance with the terms of this Privacy Policy and the Terms of Use, but please note that

withdrawal of consent will not be retrospective.

Users can access, modify, correct and delete the Personal Information provided by them which has been voluntarily given by the User and collected by the Company in accordance with this Privacy Policy and Terms of Use. However, if the User updates his/her information, the Company may keep a copy of the information which User originally provided to the Company in its archives for User documented herein. In case the User seeks to update or correct, his/her personal information


Personal Information, the User may exercise these rights by emailing the Company

at admin@quikaf.com and communicate the change(s) for updating the Company’s records.


In case the User does not provide his/her information or consent for usage of Personal

Information or subsequently withdraws his/her consent for usage of the Personal Information

so collected, the Company reserves the right to discontinue, in part or full, the Services/associated features and benefits for which the said information was sought.


For how long do the Company keep Personal Information:

Company will retain your Personal Information for as long as needed to fulfil the purpose for which it was collected and for a reasonable period thereafter in order to comply with audit, contractual, technical and legal requirements and/or to resolve any future disputes. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law.


Changes to this Privacy Policy:


We may update this Privacy Policy from time to time. Thus, you are advised to review this

page/policy periodically for any changes. Your continued usage of the Services shall constitute your acceptance of the amended/updated Privacy Policy.


Complaints and Grievance Redressal:

Any complaints, abuse or concerns with regards to content and or comment or breach of these terms/Privacy Policy shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email:


Grievance Office

Ekasta Tech Pvt Ltd

admin@quikaf.com